Live service health

Platform Status

Current availability of the Auliq platform, its clinical applications, and interoperability services, plus a history of incidents.

All systems operational

Updated continuously; refresh to see the latest.

Core

Web Application

99.99% uptime, 90 days

Operational

API Gateway

99.98% uptime, 90 days

Operational

Database Cluster

100% uptime, 90 days

Operational

Clinical Apps

EHR Service

99.97% uptime, 90 days

Operational

EMR Service

99.99% uptime, 90 days

Operational

CPOE Service

99.98% uptime, 90 days

Operational

Interoperability

HIE Exchange Engine

99.95% uptime, 90 days

Operational

Lab Interface (HL7)

99.92% uptime, 90 days

Operational

Imaging (DICOM/PACS)

99.96% uptime, 90 days

Operational

Supporting

Notifications & Email

99.94% uptime, 90 days

Operational

Mobile Push

99.99% uptime, 90 days

Operational

Backups & Replication

100% uptime, 90 days

Operational

Incident History

Past incidents with timelines and resolutions. No incidents in the last day.

Resolved

Elevated latency on lab result retrieval

partial
October 4, 2026 Duration 1h 12m

09:41 UTC

Investigating slower-than-usual lab result queries in the EU region.

10:02 UTC

Root cause identified: a saturated index on the results collection.

10:36 UTC

Index rebuilt; latency back to normal. Monitoring for recurrence.

10:53 UTC

Resolved. A post-incident review is available on request.

Resolved

HL7 feed delays from a laboratory partner

partial
September 27, 2026 Duration 3h 05m

14:10 UTC

Lab interface queue depth rising; results delayed for one partner laboratory.

15:30 UTC

Partner confirmed an outage on their side; messages buffering in our queue.

17:15 UTC

Partner restored; backlog fully replayed and delivered.

Resolved

Brief email notification delays

minor
September 11, 2026 Duration 26m

08:02 UTC

Notification emails queued with above-normal delay.

08:28 UTC

Provider-side throttling cleared; delivery times back to normal.